Privacy · PulseTrek

Privacy
Policy.

This Privacy Policy explains how PulseTrek and Pulsar Industries North America collect, use, and protect information submitted through our website.

Privacy Policy

1. Introduction

PulseTrek, a product platform of Pulsar Industries North America, respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a contact form, request a quote, or communicate with us regarding our mobile battery energy storage systems and related solutions.

2. Information We Collect

We may collect information that you voluntarily provide through website forms or direct communication, including:

  • Name
  • Email address
  • Phone number
  • Company name
  • Project details or inquiry message
  • Location or business requirement details

3. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as browser type, device type, IP address, pages visited, referring website, and general usage data. This helps us improve website performance, security, and user experience.

4. How We Use Your Information

We may use collected information for the following purposes:

  • To respond to your inquiry or quote request
  • To provide information about PulseTrek products and services
  • To improve our website, communication, and customer support
  • To understand customer requirements for energy storage solutions
  • To maintain website security and prevent misuse
  • To comply with applicable legal or business requirements

5. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to understand visitor behavior and improve the website experience. You can control or disable cookies through your browser settings, but some website features may not function properly if cookies are disabled.

6. Sharing of Information

We do not sell or rent your personal information. We may share information only with trusted service providers, internal teams, or business partners when necessary to respond to your request, operate the website, provide services, or comply with legal obligations.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, misuse, loss, alteration, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purpose for which it was collected, respond to inquiries, maintain business records, or comply with applicable legal requirements.

9. Third-Party Links

Our website may contain links to third-party websites, including partner websites or social media pages. We are not responsible for the privacy practices, content, or security of those external websites. We recommend reviewing their privacy policies before sharing any information.

10. Your Privacy Rights

Depending on your location, you may have the right to request access, correction, deletion, or restriction of your personal information. To make a privacy-related request, please contact us using the information below.

11. Children’s Privacy

Our website and services are intended for business and professional users. We do not knowingly collect personal information from children under the age of 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes are posted means you accept the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

PulseTrek / Pulsar Industries North America

Address: 249 County Road 214, Liberty Hill, USA

Email: info@pulsar.industries

Phone: +1 (512) 585-4271

Website: https://www.pulsetrek.com/